1. Before you start

First things first: have you a DHL Parcel Polish Customer Number? If not, contact DHL Helpdesk at [email protected].

Then register your User Account on DHL PL website at dhl24.com.pl and wait for confirmation.

Once received it, generate your own access to API as shown below:

2. Connection steps

Now add your data going to Carriers > DHL Parcel PL Logo.

Together with the Username and Password you'll need to add:

Parcelshop Username
Parcelshop Password
SAP Number

And select your Product between:

DHL Parcel Premium

DHL Parcel Polska

DHL Parcel 09

DHL Parcel 12

DHL Connect (international)

DHL International (international)

Domestic Return

International Return
Sender Address

💡 If you'd like a non-Polish address printed on the label, you have to contact your DHL Parcel PL Sales for a setting on Carrier's side.

As well as you Label Type:

PDF

ZPL

Add BLP Tracking Code to Additional Codes
Transaction Barcode on Return
Customer Copy on Return >
Test mode > by enabling this option it allows you to create some test shipments

📌 Kindly note that in case of Cash On Delivery it's mandatory to add Insurance value equal to the total of the order.

⚠️Carrier Option: Non standard has to be enabled in case of exceptions to the service definitions in terms of weights and dimensions: https://www.dhl.com/pl-en/home/our-divisions/parcel/business-customers/domestic/offer.html

If you want, you can also enter a Custom Label to recognize the connection among all the others.