The module is not available anymore for new users. For clients that are still using it, we are not able to provide assistance on it anymore.
If you already set up your Prestashop Module but you can't display your Carriers during Live Checkout, don't worry! 🙌
First of all, have you already checked all the steps from our dedicated guide for the configuration?
Then, try as following!
Go to Shipping > Carriers from your Prestashop Admin access, then click on Edit on the right of your Carrier.
Skip to Point 2 "Shipping Locations and Costs" and add ALL > 0 under Ranges.
Then click on Finish to confirm.
Done! 🎈